Terms of Service

Last Updated: October 11, 2026

Welcome to CrazyCapy Store!

These Terms of Service (“Terms”) govern your access to and use of https://crazycapystore.com (the “Website”), including purchases of digital products, software, licenses, subscriptions, and related services.

The Website is operated by CrazyCapy Store (“CrazyCapy Store,” “we,” “us,” or “our”), an online digital products business based in Alberta, Canada.

By creating an account, placing an order, or otherwise using our services, you agree to comply with these Terms. If you do not agree with them, please do not make purchases or use our services.

Please read these Terms carefully before completing a purchase.

1. Eligibility

To purchase products from CrazyCapy Store, you must be at least 18 years old and have the legal capacity to enter into a binding agreement under the laws applicable to you.

By placing an order, you confirm that:

  • You meet the applicable age and legal requirements.
  • You are authorized to use your selected payment method.
  • The information you provide is accurate and complete.
  • Your purchase and intended use of the product comply with applicable laws.

We reserve the right to refuse or cancel orders where there are reasonable grounds to believe these requirements have not been met, subject to applicable consumer protection laws.

2. Products and Services

CrazyCapy Store offers digital products and gaming-related services, which may include:

  • Gaming software and utilities
  • Game modifications and specialized tools
  • Software license keys and activation codes
  • Digital subscriptions
  • Game accounts and other digital goods
  • Digital services and related products

Product availability, features, licensing terms, compatibility, and delivery methods may vary.

2.1 Product Descriptions

We make reasonable efforts to provide accurate product descriptions, including supported platforms, operating systems, features, license durations, and other relevant requirements.

Customers are responsible for reviewing product descriptions and requirements before purchasing.

If you have questions about compatibility or product functionality, we encourage you to contact support before placing an order.

2.2 Third-Party Products

Some products are developed, licensed, maintained, or fulfilled by independent third-party providers.

For these products:

  • CrazyCapy Store may act as a reseller or authorized distribution channel.
  • Product functionality and updates may depend on the developer.
  • Additional licensing conditions may apply where disclosed.
  • Fulfillment may involve external licensing or delivery systems.

Where an order is completed through an external partner platform, the identity of the seller and any applicable external terms will be disclosed before the transaction is completed.

Unless expressly stated, CrazyCapy Store is not affiliated with or endorsed by the developers or publishers of third-party games and platforms referenced on the Website.

3. Customer Accounts and Security

Certain features or purchases may require a customer account.

You agree to:

  • Provide accurate registration information.
  • Maintain the confidentiality of your login credentials.
  • Take reasonable precautions against unauthorized access.
  • Notify us promptly if you suspect your account has been compromised.

You are responsible for activities conducted through your account to the extent permitted by applicable law.

We may temporarily restrict account access when reasonably necessary to investigate security concerns, suspected fraud, or violations of these Terms.

For account security assistance, contact [email protected].

4. Orders, Pricing, and Payments

4.1 Pricing

Product prices may be displayed in USD, CAD, EUR, GBP, or other supported currencies.

The applicable currency, product price, and any taxes or mandatory fees will be presented before order confirmation.

Your bank or payment provider may apply additional currency conversion or international transaction fees outside our control.

We may modify prices, promotions, and product availability for future orders at any time.

Changes do not retroactively alter the agreed price of an accepted order.

4.2 Payment Methods

We accept supported electronic payment methods, which may include:

  • Credit and debit cards
  • Digital wallets
  • PayPal, where available
  • Cryptocurrency, where supported
  • Other payment options displayed during checkout

Payment methods may vary by country, product, or payment processor.

All transactions are subject to the applicable payment provider’s authorization and security requirements.

4.3 Order Acceptance

Submitting an order constitutes a request to purchase the selected product.

An order is accepted when payment has been verified and we confirm acceptance or begin fulfillment.

We may decline or cancel an order before fulfillment for legitimate reasons, including:

  • Payment authorization failure
  • Suspected fraud or unauthorized payment
  • Product unavailability
  • Material pricing or listing errors
  • Legal or regulatory restrictions

If we cancel an order after receiving payment and before delivering the product, we will provide an appropriate refund of the payment received for that order.

4.4 Payment Verification

Certain transactions may require additional verification before delivery.

During verification, an order may remain pending or on hold.

We will not intentionally request unnecessary sensitive payment information. Customers should never send complete payment card details, passwords, or authentication codes through customer support communications.

5. Digital Delivery and Fulfillment

All products sold under these Terms are delivered digitally unless explicitly stated otherwise.

Most eligible products support automatic fulfillment after successful payment verification.

Delivery may take place through:

  • The order confirmation page
  • The customer’s account dashboard
  • Email delivery
  • Secure download links
  • License or activation systems
  • Other methods specified in the product description

Some purchases may require manual processing, additional verification, or supplier fulfillment.

Delivery estimates are provided on relevant product pages or during checkout.

We make reasonable efforts to deliver products within the stated timeframe and resolve unexpected delays promptly.

A WooCommerce order marked as “Processing” does not necessarily mean the product has not been delivered.

For detailed information, please review our Delivery Policy.

6. Software Licenses and Usage Rights

Purchasing software or a license key does not transfer ownership of the underlying software or intellectual property.

Unless otherwise stated, customers receive a limited right to use the purchased product in accordance with its applicable license terms.

6.1 License Restrictions

Depending on the product and its licensing conditions, restrictions may apply to:

  • The number of permitted devices or activations
  • License transfers
  • Sharing or redistribution of license keys
  • Unauthorized resale
  • Modification or reverse engineering
  • Circumvention of licensing or activation systems

Customers must comply with the licensing conditions disclosed for the product, subject to applicable law.

6.2 License Duration

Products may be offered with different license durations, including temporary, subscription-based, or lifetime licenses.

The applicable duration and activation conditions are determined by the product description and licensing terms presented at the time of purchase.

Where a product is advertised as having a lifetime license, the scope of that license and any associated support or update commitments are determined by the representations made at the time of sale.

6.3 Unauthorized License Use

We may investigate and take appropriate action in response to credible evidence of license fraud, unauthorized redistribution, or prohibited use.

Any restriction or revocation of a purchased license must be consistent with its applicable terms and mandatory legal requirements.

7. Compatibility and Technical Requirements

Digital products may require specific operating systems, hardware configurations, software versions, or third-party applications.

Customers should verify compatibility information before purchasing.

Product compatibility may be affected by:

  • Operating system updates
  • Game patches and updates
  • Hardware configuration changes
  • Third-party security software
  • Developer maintenance
  • Discontinued third-party services

We strive to maintain accurate product information and communicate significant compatibility limitations when reasonably possible.

Where a product does not conform to its description or applicable legal requirements, customers may be entitled to assistance or other remedies under our Refund Policy and applicable law.

8. Game Software and Third-Party Platform Risks

Some products offered by CrazyCapy Store interact with third-party games, applications, or online platforms.

These third parties establish and enforce their own rules, terms of service, and security policies.

Customers acknowledge that:

  • Certain software or tools may be restricted by game publishers or platform operators.
  • Using certain products may result in account warnings, suspensions, restrictions, or bans.
  • Game updates or security changes may affect software functionality.
  • Third-party publishers and platforms may change their policies without notice.

Unless expressly stated in an applicable product-specific commitment, CrazyCapy Store does not guarantee that software will remain undetected, compatible with future updates, or immune from third-party enforcement actions.

Customers are responsible for reviewing relevant third-party terms and understanding the potential risks associated with using a product.

Nothing in this section excludes responsibility for inaccurate product descriptions, express guarantees, or rights that cannot legally be excluded.

9. Product Updates, Maintenance, and Availability

Software products may require ongoing updates to maintain compatibility and functionality.

Updates, maintenance schedules, and continued support depend on the product and its developer.

Some products may experience temporary interruptions because of:

  • Software maintenance
  • Game or operating system updates
  • Licensing infrastructure outages
  • Technical issues
  • Third-party service interruptions

We do not guarantee uninterrupted availability of every third-party product unless such availability is expressly promised.

Where applicable, update access and maintenance support are provided according to the product-specific terms and commitments made at purchase.

If a product becomes permanently unavailable or fails to meet its advertised commitments, we will review the circumstances and provide an appropriate resolution in accordance with applicable law.

10. Refunds, Cancellations, and Disputes

Because CrazyCapy Store primarily sells digital products, refund eligibility may depend on the product type, delivery status, activation status, disclosed product conditions, and applicable law.

10.1 Refund Requests

Refund requests are reviewed according to our Refund Policy.

Circumstances that may be relevant include:

  • Failure to deliver a purchased product
  • Invalid or non-working license keys
  • Incorrect product delivery
  • Material differences between a product and its advertised description
  • Verified technical issues
  • Other circumstances covered by applicable law

We may request reasonable information needed to investigate a reported issue.

10.2 Change of Mind and Customer-Side Issues

Refunds are not automatically guaranteed for change-of-mind requests, purchases made in error, or problems arising solely from a customer’s failure to meet clearly disclosed product requirements.

However, these circumstances do not eliminate mandatory cancellation, refund, or other consumer protection rights.

10.3 Game Bans and Third-Party Restrictions

Account bans, game restrictions, or enforcement actions imposed by third-party platforms do not automatically establish refund eligibility.

Such requests will be reviewed based on the product description, any express guarantees, the circumstances of the issue, and applicable law.

10.4 Payment Disputes

If you experience a payment or delivery problem, we encourage you to contact our support team so we can investigate and attempt to resolve it.

Customers retain the right to contact their payment provider or exercise any lawful dispute or chargeback rights.

We may provide relevant transaction and delivery records to payment processors when responding to payment disputes.

For complete refund information, please read our Refund Policy.

11. Subscriptions and Renewals

Some products provide access for a limited duration, such as one day, one week, one month, or another specified period.

The applicable access period will be disclosed before purchase.

Unless automatic renewal is clearly offered and separately authorized, the purchase of a time-limited license does not automatically establish recurring billing.

For recurring subscriptions, where offered:

  • The billing frequency and price will be disclosed before purchase.
  • Renewal terms will be made available to the customer.
  • Customers will be provided with applicable cancellation instructions.
  • Cancellations and renewals will comply with applicable law.

Product access expiration and renewal eligibility may also be subject to the relevant software provider’s licensing terms.

12. Prohibited Activities

Customers must not use CrazyCapy Store or its services for unlawful, fraudulent, or unauthorized activities.

Prohibited conduct includes:

  • Using stolen or unauthorized payment methods
  • Providing deliberately false payment or identity information
  • Attempting unauthorized access to customer or administrative accounts
  • Exploiting website vulnerabilities
  • Distributing malware through our services
  • Interfering with website infrastructure or payment systems
  • Redistributing products or license keys contrary to applicable licensing terms
  • Circumventing our licensing or security systems without authorization
  • Engaging in fraudulent transactions or abusive activity

We may investigate suspected violations and take proportionate protective measures, including restricting access, cancelling unfulfilled fraudulent orders, or reporting unlawful activity to relevant authorities where appropriate.

Such actions remain subject to applicable contractual and consumer protection obligations.

13. Intellectual Property

CrazyCapy Store owns or licenses the website content, branding, design elements, original descriptions, graphics, and other materials used in operating the Website.

These materials may not be copied, reproduced, or commercially redistributed without authorization, except as permitted by applicable law.

Software, games, logos, trademarks, and other materials belonging to third parties remain the property of their respective owners.

References to third-party products, games, and trademarks are provided for identification and informational purposes.

Unless explicitly stated, CrazyCapy Store is not sponsored, endorsed, or officially associated with the respective game publishers or platform operators.

14. Privacy and Communications

We process personal information in accordance with our Privacy Policy.

By placing an order, you acknowledge that we may send communications necessary to process and fulfill your purchase, including:

  • Order confirmations
  • Payment receipts
  • Product delivery information
  • License and activation instructions
  • Important service or security notifications

Promotional emails, product announcements, and marketing communications will be sent only where permitted under applicable law.

You may unsubscribe from promotional communications using the unsubscribe link included in marketing emails.

15. Disclaimers and Warranties

We aim to provide digital products that match their descriptions and any express commitments made at the time of purchase.

However, digital software and online services may be affected by technical limitations, maintenance, compatibility changes, or third-party systems outside our reasonable control.

Except for express commitments and warranties or rights required by applicable law, we do not guarantee that all products or services will operate without interruption or error.

We do not guarantee specific outcomes from the use of gaming software or third-party applications unless expressly stated in the applicable product description.

Nothing in these Terms excludes any warranty, remedy, or consumer protection that cannot lawfully be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, CrazyCapy Store is not responsible for indirect, incidental, special, or consequential losses arising from the use of our Website or products where such liability may lawfully be excluded.

This may include losses resulting from:

  • Unauthorized or improper product use
  • Independent third-party platform enforcement actions
  • Customer-side configuration errors
  • Interruptions caused by external systems
  • Events beyond our reasonable control

Where legally permitted, our aggregate liability arising from a particular product transaction will be limited to the amount paid for that product.

This limitation does not apply to liabilities that cannot legally be restricted, including applicable statutory consumer remedies or liability arising from conduct for which exclusion is prohibited by law.

17. Account Suspension and Termination

We may suspend or terminate access to certain services when reasonably necessary because of:

  • Serious or repeated violations of these Terms
  • Confirmed fraudulent activity
  • Security threats
  • Unauthorized use of protected systems
  • Legal or regulatory requirements

Where appropriate and reasonably possible, we may provide notice and an opportunity to resolve the issue.

Termination of website access does not automatically eliminate valid rights associated with previously purchased products, outstanding orders, or applicable refunds.

18. Changes to These Terms

We may update these Terms periodically to reflect changes in our products, business operations, security requirements, or applicable laws.

Updated Terms will be published on this page with a revised “Last Updated” date.

Material changes will be communicated where required by law.

Changes will generally apply prospectively and will not retroactively reduce contractual rights associated with completed purchases without a valid legal basis or required agreement.

We encourage customers to review these Terms periodically.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of Alberta and the applicable federal laws of Canada, subject to any mandatory consumer protection laws that apply to a customer’s transaction.

If a dispute arises, we encourage customers to contact us first so that we can attempt to resolve the matter fairly and efficiently.

Where a dispute cannot be resolved informally, it may be brought before a court of competent jurisdiction in accordance with applicable law.

Nothing in these Terms requires customers to waive mandatory legal rights, access to courts, or protections available in their jurisdiction.

20. Contact Information

For questions about these Terms, product purchases, licensing, delivery, refunds, or account-related concerns, please contact us.

CrazyCapy Store

Website: https://crazycapystore.com

Email: [email protected]

We aim to handle customer inquiries professionally and resolve issues within a reasonable timeframe.

Thank you for choosing CrazyCapy Store!

By placing an order, you acknowledge that you have reviewed and agreed to the applicable Terms of Service, together with any product-specific conditions disclosed before purchase.

We appreciate your trust and are committed to providing a reliable, transparent, and customer-focused digital shopping experience.